Reviewed · AIRPORT TRANSFERS
Private Airport Transfer to Secrets Resort Montego Bay
Airport days can get messy fast. This private transfer to Secrets Resort Montego Bay gives you a pre-arranged ride from Sangster International Airport, with a trip of about 20 to 25 minutes and service reserved for your own party. I like the private setup because you are not waiting for other hotel drop-offs, and I like that one-way and round-trip bookings are available. The main consideration is simple: at $20 per person, the price makes the most sense when convenience matters more than finding the absolute cheapest ride.
The service is designed for groups of up to 10 people, with luggage needs discussed before pickup so the company can choose suitable transportation. I also like the reported follow-up after booking and the repeated praise for punctual drivers. Still, you should provide accurate contact details and agree on a pickup time in advance, since last-minute changes within 24 hours are not accepted.
In This Review
- Key Points Before You Book
- Leaving Sangster International Airport Without the Taxi Scramble
- The 20 to 25 Minute Ride to Secrets Resort
- What Private Service Means for Your Party
- Return Pickup From Secrets Montego Bay
- Drivers, Courtesy, and Small Local Details
- Is $20 Per Person Good Value?
- Booking Details That Matter
- Who Will Get the Most From This Transfer?
- My Take: Book It for Ease, Not Sightseeing
- FAQ
- How long does the transfer take?
- How much does the transfer cost?
- Is the transfer private?
- How many passengers can the vehicle accommodate?
- Is round-trip transportation available?
- Will the driver help with luggage?
- How is the vehicle size determined?
- When will I receive confirmation?
- Can I cancel for a full refund?
Key Points Before You Book

- About 20 to 25 minutes: The advertised transfer time connects Sangster International Airport and Secrets Resort Montego Bay.
- Private transportation: Only your party takes part, with room for groups of up to 10 passengers.
- $20 per person: The fare buys advance planning, a dedicated vehicle, and help with luggage if needed.
- Round-trip option: You can arrange both airport legs instead of sorting out your return ride later.
- Strong punctuality record: Feedback highlights on-time pickups, friendly service, and professional drivers, including Richard.
- Free cancellation up to 24 hours: Cancel at least 24 hours before the scheduled start for a full refund.
Leaving Sangster International Airport Without the Taxi Scramble

After you land at Sangster International Airport, the useful part of this service is that your ride has already been arranged. Instead of deciding how to reach Secrets Resort after collecting your bags, you have a private transfer assigned to your group.
The exact airport meeting instructions are not detailed in the supplied information, so you should pay close attention to the confirmation and keep your phone available. The company first gathers your contact information, group size, and luggage count. It then agrees on a pickup time that works for you and your family.
That advance exchange matters more than it may sound. A group with several large bags needs different transport from a couple with carry-ons. By sharing those details before the day of travel, you give Island Comfort Tours a chance to match the vehicle to your party.
The service also includes assistance with loading luggage if needed. That can be especially handy after a flight, when you are tired, juggling bags, and ready to reach the resort rather than negotiate the next step of the journey.
The promotional description says you can breeze through arrivals while other people stand in line for taxis. Read that as a convenience advantage, not a promise that you will skip airport procedures. You still need to complete the normal arrival process and collect your luggage. The benefit is having your onward transport planned once you are ready to leave.
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The 20 to 25 Minute Ride to Secrets Resort
The transfer between the airport and Secrets Resort is expected to take roughly 20 to 25 minutes. That is short enough that a private vehicle can make a real difference, especially if you want to begin your resort stay without extra stops or shared-vehicle delays.
The service description leaves the entertainment level up to you. It says the ride can be provided at your desired level of entertainment, but it does not specify music, commentary, or a set sightseeing program. I would treat the journey as a comfortable transfer rather than a guided tour.
That distinction helps set the right expectations. You are paying to get from the airport to the resort, not for a narrated introduction to Montego Bay. Still, the driver may add some local color. One rider specifically appreciated small Jamaican insights from both drivers, though the details were easy to forget without taking notes. If you enjoy casual conversation, it may be worth asking your driver about the places you pass.
The short drive also makes this a practical option for families, couples, and small groups who do not want to spend the first part of their holiday coordinating transport. You can settle into the vehicle, manage your luggage, and focus on arriving at Secrets.
What Private Service Means for Your Party

A private transfer is not the same as a shared shuttle. Only your group participates, so you are not arranging your schedule around unrelated hotel stops. That gives you more control over the ride and keeps the experience straightforward.
Groups of up to 10 passengers can be accommodated. This is one of the clearest reasons to consider the service. If you are traveling with relatives or friends, the $20 per-person rate may be easier to justify when the whole party rides under one reservation.
You should still provide a careful passenger and luggage count. The company says it uses those details to determine the required transport size. The number of people alone is not enough if your group also has bulky suitcases, sports gear, or other large items.
The private format is also useful for anyone who dislikes uncertainty after landing. You do not have to compare taxi options on the spot or wonder if a vehicle is large enough. The booking process is meant to settle those questions before pickup.
There is a small trade-off. Private service gives you flexibility, but it may not be the lowest-cost choice for a solo passenger or a couple traveling light. At $20 per person, you are paying for planning and privacy as well as the road trip itself.
Return Pickup From Secrets Montego Bay

The round-trip option is useful because it handles both ends of your holiday. You can arrange a ride from the airport to Secrets and a later pickup from the resort back to Sangster International Airport.
The return leg requires particular attention to timing. You and the company agree on the pickup time, and the service is expected to arrive on time. Several accounts of the service praise punctual resort pickups, including a round-trip booking where the driver arrived exactly as arranged.
That reliability matters more on the way to the airport. A delayed outbound ride can create stress and force you to shorten your airport time. A prearranged return transfer gives you one less task to solve during the final day of your stay.
The information provided does not give a recommended departure time, flight monitoring policy, or airport check-in guidance. I would not assume those extras are included. Use the confirmation details and communicate clearly about your flight schedule and desired pickup time.
The listed start point is Secrets Wild Orchid Montego Bay, at F352+G4J, Lot A59, Freeport, Montego Bay, Jamaica. Because the property name in the meeting-point information is specific, check that your reservation matches the exact Secrets property and pickup location you intend to use.
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Drivers, Courtesy, and Small Local Details

The strongest part of the service is its human side. The available comments repeatedly describe drivers as friendly, professional, accommodating, and punctual. Richard is named as a particularly friendly and professional driver who arrived on time and adjusted to the passenger’s needs.
That kind of service is valuable on a transfer because the ride itself is not a sightseeing event. A clean, comfortable trip with a driver who communicates well can make a 20-minute journey feel easy. A poor pickup, by contrast, can sour the first hour of a holiday.
The service also appears to include follow-up after the reservation is made. One passenger valued the prompt communication and confirmation process. That suggests you should expect some contact before pickup, especially while the company confirms your group size, luggage, and timing.
Two drivers also shared small facts about Jamaica during the ride. The information is not presented as a formal tour, but it adds a bit of local character to a necessary transfer. If you want to remember those details, keep your phone notes ready.
The supplied feedback is uniformly positive, with five ratings at 5 out of 5. That is a small sample, so I would not treat it as a guarantee. It does, however, point to the qualities that matter most here: being on time, being easy to work with, and providing comfortable transport.
Is $20 Per Person Good Value?

The listed cost is $20 per person. Whether that is good value depends on your party size and your priorities.
For one person, the fare may feel less attractive than simply taking the first available standard taxi or comparing other airport transport options. The advantage is that you are buying a plan before arrival, not just a seat in a car.
For a couple, the total becomes $40 each way if you book one-way service for both people. For a larger group, the per-person price can be easier to accept because the service is private and the company can accommodate up to 10 passengers. You are also avoiding the uncertainty of finding a vehicle that can handle everyone and all the luggage.
The price includes more than the road distance. It covers a private arrangement, advance contact, a planned pickup, luggage assistance if needed, and a direct transfer to your destination. You should still confirm exactly what is included in your booking, since the provided details do not list extras such as child seats, refreshments, or special vehicle types.
I see the best value for families, groups, and anyone arriving after a long flight who wants the next step settled. If you are traveling alone and are comfortable making arrangements after landing, the convenience premium may be harder to justify.
Booking Details That Matter

Confirmation is normally provided at the time of booking. If you book within one hour of travel, confirmation is sent as soon as possible and depends on availability. That makes early booking the wiser choice, particularly for a group or an important airport departure.
The service is booked, on average, 15 days ahead. You do not need to copy that exact schedule, but it is a useful sign that this is commonly arranged before the holiday rather than at the last second.
You need to provide contact details so the company can reach you. The next step is confirming group size and luggage size, followed by an agreed pickup time. Give yourself time to check every detail, including the resort name and the correct direction of travel.
Free cancellation is available if you cancel at least 24 hours before the experience start time. Inside that 24-hour window, the payment is not refunded, and changes are not accepted. The cutoff uses local time, so do not wait until the last evening to alter your plans.
The service is near public transportation, and most people can participate. The transfer is private, meaning only your group rides. No separate accessibility information is provided, so contact the operator before booking if you need a particular vehicle arrangement.
Who Will Get the Most From This Transfer?

I would choose this service if you value a calm arrival more than the lowest possible fare. It suits couples who want a direct start to their resort stay, families with luggage, and groups who prefer to keep everyone in one vehicle.
It is also a good match for anyone who dislikes bargaining, searching, or making decisions immediately after a flight. The company handles the planning conversation in advance and helps with luggage at pickup if needed.
The round-trip option suits you if you want your departure ride settled at the same time as your arrival ride. That is especially helpful when your group has a flight to catch and you do not want to arrange transportation during the final hours at the resort.
I would pause before booking if you are traveling alone, have a very tight budget, or need special transport features that are not described. In those cases, ask the provider for exact vehicle and assistance details before paying.
My Take: Book It for Ease, Not Sightseeing
I would book the private airport transfer to Secrets Resort Montego Bay if I were traveling with a group, carrying substantial luggage, or eager to remove one airport chore from the holiday. The 20 to 25 minute ride is short, but the advance arrangement, private vehicle, and reported on-time service give the transfer practical value.
I would be more selective as a solo passenger. At $20 per person, the service is best understood as a convenience purchase, not a bargain ride. Confirm your pickup details, luggage count, and resort location, then book at least 24 hours ahead if you want the cancellation protection.
FAQ
How long does the transfer take?
The transfer takes approximately 20 to 25 minutes between Sangster International Airport and Secrets Resort Montego Bay.
How much does the transfer cost?
The listed price is $20 per person.
Is the transfer private?
Yes. This is a private activity, so only your group participates.
How many passengers can the vehicle accommodate?
Groups of up to 10 passengers can be accommodated.
Is round-trip transportation available?
Yes. You can book either one-way or round-trip service.
Will the driver help with luggage?
The service includes assistance with loading luggage if needed.
How is the vehicle size determined?
The company asks for your group size and luggage size, then uses those details to determine the required transport.
When will I receive confirmation?
Confirmation is normally received at booking. If you book within one hour of travel, confirmation is provided as soon as possible, subject to availability.
Can I cancel for a full refund?
Yes. You can receive a full refund by canceling at least 24 hours before the experience start time. Cancellations and changes made within 24 hours are not accepted, and the amount paid is not refunded.
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